To place your order, kindly follow the steps below:
ADDING ITEMS
Browse through our list of available products.
Once you have found a product of interest, add the product to your shopping cart.
Use the PLUS or MINUS buttons to adjust your order quantity.
To add the product, click / tap the button
You may also click / tap the product picture to view more info about the product.
VIEWING YOUR CART
You may view added items in your shopping cart.
To view your shopping cart, click or tap the Cart icon at the bottom right of the screen.
ADJUSTING ITEMS QUANTITY
You may further adjust the order quantity for each item your shopping cart before checking out.
To adjust the quantity, click the UP or DOWN button of item.
You may also key in the wanted quantity into the quantity box.
When you are done, click / tap the RECALCULATE button to recalculate the total price.
CHECK OUT
To proceed to check out, click the CHECKOUT NOW button.
SUBMITTING YOUR ORDER
First verify that your Shipping Address is valid.
You may make corrections to your shipping address before proceeding.
If you have made changes to your shipping address, click / tap the SAVE button.
Next select your preferred method of payment by clicking / tapping on the payment method.
A TICK will appear beside the selected payment method.
Finally verify that your Order Items is correct.
If you are satisfied, click / tap the SUBMIT ORDER button.
UPLOADING YOUR PAYMENT SLIP
In order for us to process your order, we need to verify that you have made payment.
We therefore need you to upload your payment / bank in sip to us for verification.
There are 2 places where you may do that.
1. Checkout Complete Page (after Submitting your Order)
2. My Orders Page
To upload your payment / bank in slip,
Click or tap the UPLOAD PAYMENT SLIP NOW
Click or tap the CAMERA / SELECT button to select your payment slip.
Click or tap the UPLOAD PAYMENT SLIP button to start the upload.
VIEWING YOUR PAST ORDERS
To view your past orders, click or tap the My Orders icon at the bottom right of the screen (beside the Cart icon).
HOW TO PAY ?
We offer the following payment methods. During checkout, you may select one of the following payment method. Once you have made payment, kindly upload your Bank In Slip or Payment Slip to us to verify.
To use Cash Deposit, kindly bank in cash or cheque to one of our bank account below:
Recipient Name: MMAG DIGITAL SDN BHD
Account Number: Key in our account number
Reference: key in the confirmation order number. eg. CO1611XXXXXXX
NOTE: Cheques deposit may require 2-3 days for clearance.
#
Bank
A/C Number
1
Alliance Bank
12248-0-01-002196
2
AmBank
2442012002767
3
Bank Islam
12140010001475
4
CIMB Bank
8003608009
5
Hong Leong Bank
14800304122
6
Maybank
512334307273 / 512754311216
7
Public Bank
3159474623
8
OCBC Bank
1711001446
9
RHB Bank
21258100001643
10
HSBC Bank
016-035313-021
11
United Overseas Bank
1853019661
12
Standard Chartered
808100035890
To use Online Fund Transfer / GIRO, you may follow the steps below:
1. Login to your Online Banking
2. Look for Transfers (or something similar)
3. Look for Interbank Fund Transfer / GIRO (or something similar), click on Interbank Fund Transfer.
4. Select the destination Bank
5. Key in the following info:
Amount (Pay amount)
From Account (Select your Savings / Current account)
Mode of Transfer (Instant or Interbank GIRO)
Effective Date (Select effective date)
Recipient Name (key in MMAG DIGITAL SDN BHD)
Transaction Type (Select Funds Transfer)
Account Number (Key in our account number)
Reference (key in the confirmation order number. eg. CO1611XXXXXXX)
6. Click Submit / Transfer Now
#
Bank
A/C Number
1
Alliance Bank
12248-0-01-002196
2
AmBank
2442012002767
3
Bank Islam
12140010001475
4
CIMB Bank
8003608009
5
Hong Leong Bank
14800304122
6
Maybank
512334307273 / 512754311216
7
Public Bank
3159474623
8
OCBC Bank
1711001446
9
RHB Bank
21258100001643
10
HSBC Bank
016-035313-021
11
United Overseas Bank
1853019661
12
Standard Chartered
808100035890
To use JomPAY, you may follow the steps below:
1. Login to your Online Banking (for your Credit Card)
2. Look for Bill Payment (or something similar)
3. Look for JomPAY, click on JomPAY (Pay your bill using JomPAY)
4. Click Make a one-off payment (or something similar)
5. Key in the following info:
Amount (Pay amount)
From Account (Select your Credit Card account)
Biller Code (key in 9415)
Reference (key in the confirmation order number. eg. CO1611XXXXXXX)
6. Click Submit / Pay Now
Description
Biller Code
JomPay Online Transfer &
Credit Card
9415
TRADE IN
Do you have an old phone ? Trade In now to get a Cash Voucher for buying a brand new phone from us.
How to Trade In ?
Its simple, first you need to get your old phone evaluated.
That is the job of our Trade In Team (managed by AftersalesMY SDN BHD).
Based on a series of queries, we will evaluate the trade in value of your phone.
Should you accept the trade in value, we will present you with a Cash Voucher
which you may use as payment for a new phone here.
OK. Let's do this!
Go to our Trade In portal to get your old phone evaluated.
1. Can I change to another model after confirming / completing (made payment) an order ?
No. You are not allowed to change to another model after payment has been completed.
2. Can I cancel the order after making payment ?
No cancellation is allowed once payment has been made.
3. Can I change my delivery address after completing the order. If yes, how do I do it ?
Please contact samantha.leong@mmag.com.my.
4. I have made the payment. Will I be notified of the successful payment ?
You will need to upload the payment slip to the portal. An email notification will be sent to you once the verification has been completed.
5. How do I process the warranty claims if the device/ parts are faulty ?
Warranty is provided by the device manufacturer. Warranty will start from the date of the purchase.
6. What happens if I'm unable to collect the device ? Can someone accept the device on my behalf ?
Yes, you can send a representative to collect the device on your behalf. Kindly provide the name and contact of the representative at the checkout page.
7. Upon successful payment, when will I receive the device ?
You will be receiving the device within 3-5 days once we have verified your payment.
8. What are the opening hours if I have any enquiries or require support ?
Office Operating Hours:
Monday to Friday from 9:00am to 6:00pm
Closed on Saturday, Sunday & Public Holidays
(more info at http://shop.mmag.com.my/?action=contactUs)
9. Will you be offering any other phone models besides those listed ?
at the bottom right of the screen.
at the bottom right of the screen (beside the Cart icon).
HELP LINE
